Credit Controller

A growing, leading business are seeking a Credit Controller with ambition and drive to join a busy finance department. This would suit someone with predominantly Credit Control expeirnece, works well under pressure and is a problem solver.

Key responsibilities of the Credit Controller include:

- Processing new account applications, asessing creditworthiness with tools such as Experian and setting of credit limits and payment terms.

- Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and providing appropriate solutions to their account queries.

- Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds.

- Reconciling customer accounts by regularly allocating payments to reduce unallocated cash.

- Maintaining up to date account notes and recording communications with customers.

- Understand, analyse and report on the overall risk of their ledger.

- Working to achieve departmental and individual targets and KPI's to improve performance.

- Measuring performance against KPIs.

- Using problem solving techniques to pro-actively identify improvements to the way we operate.

- Collaborating effectively with the internal teams and field based colleagues to maintain customer accounts and resolving outstanding queries.

- Respond promptly to allocated tasks in the CRM queue to maintain a good level of service to the internal customers.

As a successful Credit Controller, you should:

- Be flexible when required.

- Have strong communication skills.

- Have Credit Control experience.

- Have a strong phone manner.

- Have an outgoing personality.

- Be a problem solver.

- Enjoy challenges.