Position Summary: The Data Analyst II will work with a variety of software applications to ensure our company development timelines are met and daily issues are resolved properly. They will work closely with the EDI Development and Operational Teams in carrying out the goal of meeting timely release schedules while maintaining the quality control required to effectively meet the business needs of the company. Essential Duties and Responsibilities: ? Daily support and maintenance of existing EDI integrations, providing support to all EDI production processes. ? Maintain all documents applications testing and scripting. ? Collaborate on data research and business intelligence projects. ? Coordinate and ensure all testing requirements are fulfilled. ? Strong communication skills including the ability to communicate to all levels of personnel. ? Document business requirements and revise existing system and user documentation as needed. ? Research and resolve internal system issues related to EDI transactions and related applications. ? Responds to requests accurately and in a timely manner. ? Responsible for documenting EDI testing processes and assisting with EDI applications testing training documentation. ? Maintaining existing system and user documentation and application release documentation as needed. ? Utilization of SharePoint for team documentation. ? Preparation of metrics and reports as needed. ? Prepare and maintain test data and perform various tests on EDI processes. ? Prepare required documents and evaluate reports and design daily logs. ? Document failed translation processes. ? EDI Help desk triage-research and resolve internal system issues related to EDI transactions, application and processes utilizing ticketing system. ? Work with the EDI Managers, EDI Coordinators, Analysts and Database Administrators in the deployment of applications. ? Accurate and timely responses for internal customers. ? Ensuring data is accurate and complete for loading. ? Engage on process improvements for resource utilization tracking. ? Perform system data audits upon demand. ? Participate in systems testing and analysis of data and processes. ? Recommend improvements to same and manage communication with internal stakeholders and ensure compliance to all policies and procedures. ? Coordinate with EDI trading partners to resolve all production issues and perform transaction tests and resolve all EDI issues according to specification and maintain all transaction sets appropriately. ? Must be an aggressive and self-motivated individual with proficiencies in internal client relations. ? Perform other work-related duties as assigned. #BúsquedasIT