Director, Merchandising & Product Development page is loaded Director, Merchandising & Product Development Apply locations Santa Fe - Corporate time type Full time posted on Posted 4 Days Ago job requisition id JR101160 Privacy Notice for California Applicants and Employees
Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world. We share a strong commitment to Belonging through our values of:
Collaborative Creativity: We believe the act of creating together amplifies possibilities.
Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion: We are "kind punks" - supportive to each other and standing up for what we believe in.
Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.
If this all sounds like YOU, read on….
Job Description: Location: Santa Fe, NM based. This position is remote/ hybrid-eligible, provided the candidate resides within the following markets: Santa Fe, Denver, Las Vegas, Dallas, Houston, or Los Angeles.
Compensation: Compensation for this position is $120k-$160k. This position is also eligible for a bonus of up to 12% of base salary. Bonuses are not guaranteed and depend on the successful achievement of pre-determined company and individual performance goals.
Deadline: The deadline for submitting applications for this position is March 13, 2024. Meow Wolf reserves the right to extend this deadline if needed.
The Director of Merchandising & Product Development is a multifaceted leadership position that requires a strategic thinker, creative problem solver, and collaborative team player with a deep understanding of merchandising principles, market trends, and consumer preferences. This role involves leading both people and product categories, ensuring the right product is delivered at the right place, time, price, and quantity. You are analytical but also creative, adept at recognizing market trends and blending the art and science of merchandising. You understand the metrics of SKU efficiency, how to manage and control, and how to maintain balanced product assortments across categories and locations. The ideal candidate brings an entrepreneurial mindset and is uniquely able to make informed business decisions, effectively manage resources, evolve processes, and identify priorities.
The Director of Merchandising and Product Development plays a pivotal role in shaping the overall product strategy and developing best-in-class product assortments that captivate and delight our Meow Wolf fans while meeting financial objectives. How you will do it… Lead and inspire the buying and product development team, fostering a collaborative and positive work environment.
Provide guidance, mentorship, and professional development opportunities to team members.
Set clear goals and implement effective performance metrics by roles and categories.
Drive a consistent methodology for ongoing assessment of category product mix and SKU efficiency.
Regularly identify upward and downward trends to inform opportunities and develop key initiatives.
Uphold product quality standards to elevate and maintain brand integrity and reputation.
Drive informed product selection decisions based on a variety of inputs, including market research, sales analysis, and feedback from partners and consumers.
Evaluate the viability and priority of products considering brand value, feasibility, and return on investment of time and resources.
Manage product lifecycles to strategically determine products to continue and products to sunset.
Develop category plans and product briefs outlining direction, key needs, target pricing, and margins.
Ensure uniformity in product setup, classification, and naming conventions across categories.
Forge and maintain strong relationships with key suppliers and brand collaborators, negotiating for fair and favorable terms.
Create cross-category product development calendars, continually monitoring to balance and prioritize.
Conduct regular meetings with stakeholders to update on progress, solicit feedback, and create accountability.
Provide product knowledge and visual assortment tools to support sales and marketing.
Produce product presentations for stakeholders, senior management, and other partners as needed.
To be successful in this role… Minimum of 10 years of demonstrated retail product merchandising and buying experience, including experience within high-traffic, location-based entertainment retail.
Bachelor's Degree or equivalent in related fields.
Proven track record managing multi-location, multi-million dollar product categories and businesses.
Generalist expertise across all product categories with deep expertise in various categories.
Demonstrated ability to manage teams' direct and indirect reports.
Deep understanding of merchandising principles, market trends, consumer behavior, and competitive landscape.
Highly proficient with spreadsheet functions, MS Excel, and/or Google Sheets.
Clear capability to analyze, report, and communicate business results effectively.
Strong time management skills to effectively prioritize, multi-task, and meet deadlines.
Deep knowledge of merchandise design, development, and procurement processes.
Excellent written and verbal communication skills, capable of developing and delivering presentations, articulating category strategies, and influencing stakeholders.
Adaptability to a fast-paced, ever-changing environment with multiple inputs - comfort with ambiguity.
Highly proficient with retail and inventory systems purchasing software.
Passion for bringing innovative consumer products to life.
Highly proficient with retail and inventory systems, purchasing software.
Interest and love for bringing consumer products to life.
Ability to handle feedback and complaints and resolve grievances and conflicts.
Experience with project management software such as Airtable and Asana is a plus.
Experience with Adobe Creative Suite a plus.
Work Environment & Physical Demands This is a full-time position occasionally requiring flexibility to work during evenings or weekends and to travel to offsite locations, based on business needs.
This role requires supervision of staff within Merchandising & Product Development.
All employees will comply with company and OSHA standard workplace safety protocols.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Some occasional project travel may be required for this position.
You will get to know Meow Wolf by… Exploring Meow Wolf Origins.
Attending Immersiversity.
Reviewing Meow Wolf's Employee Handbook.
IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.
INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.
BENEFITS: The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
Medical Insurance options: PPO & HSA
Dental & Vision Insurance
401k Retirement Plan
Company Paid Life Insurance Policy & Long-Term Disability Coverage
Voluntary Short-term Disability & Critical Illness Policies
Company Paid Employee Assistance Program
Paid Parental Leave for 12 weeks
Discount off Meow Wolf Gift Shop Merch
Admission to Meow Wolf attractions for employees and guests
Please visit www.meowwolf.com/careers for more information.
Meow Wolf is an arts and entertainment company based in Santa Fe, New Mexico. We create immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration.
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