We are on the lookout for an adaptable Enterprise Support Engineer to join our high-achieving team at Flexiti Financial in Rosario, Santa Fe.
Growing your career as a Full Time Enterprise Support Engineer is a remarkable opportunity to develop necessary skills.
If you are strong in problem-solving, people management and have the right work ethic for the job, then apply for the position of Enterprise Support Engineer at Flexiti Financial today!
Flexiti Financial Enterprise Support Engineer Flexiti Financial is looking for an Enterprise Support Engineer to join its IT team. Supporting the Manager of Enterprise Support and the Director of Engineering, the Enterprise Support Engineer will help to support and relieve the pressure on the development teams. You are an expert troubleshooter with the ability to remove roadblocks and ensure smooth day-to-day operations.
Responsibilities Directly help our customers and vendors by researching & troubleshooting software or hardware related issues Work directly with development engineers and business stakeholders to recommend and resolve issues Provides accurate & timely updates on issues relating to incident management and support. Properly escalate unresolved issues to appropriate internal teams Ensure issues and troubleshooting steps are properly logged Document technical knowledge in the form of notes and manuals Prioritize and manage several open issues at one time Work to improve system resilience, including both failover and disaster recovery capabilities. Implement automated support processes. Implement and monitor mitigating controls such as alerts Qualifications 3 years' experience in a support (or related) role Excellent Problem-Solving Skills Technical Knowledge in Relational databases (ex. Microsoft SQL Server) NoSQL databases (ex. MongoDB) Telemetry & Logging Tools (ex. DataDog) Incident and Change Management tools (ex. Jira/Service Now) Bachelor's degree in Information Technology, Computer Science, or relevant field Excellent communicator who swiftly grasps technical requirements and issues, then creates solutions to meet a customer's specific needs Strong written and verbal communication skills Belief in the importance of teamwork, cooperation, and communication Written & Verbal advanced skills in English Nice to have:
Technical Knowledge in Java Spring framework MuleSoft C#,.NET Core, ASP.Net Modern JavaScript frameworks (ex. Angular, Vue JS, React) RESTful APIs and Microservice Architecture NodeJs (Ex. Express) What We Offer Below are just a few reasons why people love working here:
An opportunity to be a part of an award winning and fast growing company An innovative culture that promotes autonomy and flexibility A dynamic team and working environment that provides ongoing support Competitive compensation package commensurate to experience Benefits of working as a Enterprise Support Engineer in Rosario, Santa Fe:
? Excellent benefits
? Company offers career progression opportunities
? Competitive salary
