Requisition ID:
Work Area: Customer Service and Support
Expected Travel: 0 : 10
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device : SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Department description:
Concur Audit Service provides dedicated auditing resources to help streamline the process of managing and substantiating expense receipts, significantly cutting audit costs while introducing a higher level of control over corporate travel and entertainment (T and E) expenses. Leveraging the paperless efficiency of Concur(R) Imaging Service, the service helps clients accurately report and properly classify expenses, even identifying those expenses that should be treated as taxable income for employees. Customizable and flexible enough for any organization, Concur Audit Service can conduct random audits at any level to meet the clients needs while also conducting 100 audits that target specific users or groups.
Role Description:
A Expense Auditor provides first level review of end:user receipts and expense reports to ensure integrity and accuracy of their financial reimbursements following the client's specific policies and procedures.
In the first 12 months, you will deliver:
:Provides first level assessment of receipts and expense reports in compliance to client's subscription and policies and procedures
:Focuses on the following Global Audit Queues: ExpenseIT, Receipt Audit Clients, General Audit Clients, Priority Audit Clients, Policy Audit Clients, VAT Audit Clients, Guaranteed Compliance Clients, Difficult Audit Clients
:Documents and recommends necessary corrections and additional requirements to complete the receipts and expense reports in a timely manner
:Utilizes tools and systems proficiently to process receipts and expense reports and accordingly escalates issues to immediate Supervisor as
:Provides additional duties such as personal (versus team) data collation and reporting as deemed necessary to achieve and produce a high quality support solution
:Be aware of, and comply with, all corporate policies
Major job activities:
:Use of computer and keyboard for extended periods of time on most or all workdays
:Working under time pressure
:Working rapidly for long periods
:Communicating and interacting with others
:Multiple concurrent tasks
:Ability to perform under stress
:Reading and comprehension
:Writing
:Problem solving
:Confidentiality
:Customer contact
What do you need to bring?
Education, Experience, and Training required:
:Must have a Bachelor's degree in Commerce or equivalent knowledge, experience, and skill set
:Ideally should have six (6) months of back office and/or data encoding experience
:Ideally should have six (6) months of back office and/or data encoding experience
:Must be native in Spanish and Fluent in English
:Knowledge of one of the following languages is highly desire: German, Italian or French.
:Must possess the following skills and/or abilities:
:work in a fast:paced environment, handling multiple priorities, at any given time
:above:average written and verbal communication skills
:communicate with individuals at all levels of an organization
:set priorities, meet deadlines, and work independently
:work in a team environment
:maintain confidentiality, including, but not limited to, end:user financial information and client policies and procedures
:pass the company:required background check
Value Competencies
Salario:Competitive
