Field Service Engineer - Control & Automation ProjectsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. As a Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service. In this role you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves days of travel, as you will be providing hands-on assistance at customer sites.
This position reports toService Team Leader
Your responsibilitiesPerforming service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.Identifying opportunities to develop new service applications, equipment, and methods.Your backgroundGraduate from Electric, Electronic, Systems Engineering or related field.Previous experience with PLC programming, Scadas and HML.Interpretation of functional plans.2 years of experience in similar roles.Availability to travel. (70% of time)Advanced English level.More about usWe look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.Work model: hybrid #LI-hybridABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. The Process Automation (PA) business area (>$6B revenue in 2021, 22,000 employees), automates, electrifies and digitalizes some of the most complex industrial infrastructures on this planet. Through its five divisions, it serves customers in the energy, process and hybrid industries – from hydrocarbons, chemicals, water, mining, minerals, pulp & paper to marine and ports, and many more. PA stands at the heart of some of the most important shifts in society, helping the energy-intense industries to safer, smarter and more sustainable operations to enable a prosperous, low-carbon society. For more information on PA, refer to https://global.abb/group/en/investors/strategy-events/pa-capital-markets-day-2022
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