Job Description - Network Business Transformation specialist (MER000362W)
Description
Intro
We're seeking a skilled individual to join our team as a Network Business Transformation specialist. The key objectives of the position is to strategically design and execute communication channels and methods within Mercedes-Benz Korea and MB Networks, ensuring timely and impactful dissemination of information related to the business transformation. This includes active understanding and involvement of the Retail of the Future ( RoF ) project and facilitating/conducting communications throughout the project implementation period until the stabilization of the new business format. The position is also responsible for coordinating the project activities within the Network Development & Training.
1. Business Transformation Communication
•Strategize and implement optimal channels (online/offline) and approaches (meeting/benchmark trip) for timely and impactful communication within Mercedes-Benz Korea and MB Networks regarding the business transformation.
•Monitor and participate the overall progress of the project and take active role in disseminating updates on the Retail of the Future ( RoF ) project to employees across MBK and MB Networks. This may include convening monthly RoF ambassador meetings and other relevant meetings.
•Address inquiries and requests from MB Networks promptly and accurately, ensuring that employees receive the correct information they need to navigate the transformation effectively.
2. Business Process and Organization Change at MB Networks
•Collaborate with the project team and other business units to redefine the business process and structure at MB Networks with a specific focus on the Retail of the Future (ROF) project and to provide best customer satisfaction throughout the customer journey.
•Perform comprehensive analysis of the current roles and responsibilities (R&R) within key positions at MB Networks (e.g., Sales Consultant, Product Expert, etc.) and propose updated R&R frameworks to align with the evolving business landscape.
•Recommend necessary organizational changes within MB Networks to adapt to the ongoing business transformation.
3. RoF Project Coordinator at Network Development & Training
•Coordinate and manage various RoF related activities within Network Development Team & Training for efficient project management ( eg. Margin walk calculation & communication, Dealer communication, etc.) and collaboration.
•In charge of budget & cost planning/management within the team related to RoF project.
•Offer agile support to the team in areas where it is required, adapting quickly to the evolving needs and challenges they encounter.
Qualifications
Education
Experience
Min 3 years' experience in automotive or similar industry.
Experience in business administration or process /project management preferred.
Specific knowledge
Depth knowledge of business structure and process especially in automotive and/or dealer business.
Proficiency in project management and documentation via different tools (PPT, Excel, Power BI, etc.)
Strong analytical skills with the ability to understand and interpret complex KPIs.
Excellent communication, collaboration, and stakeholder management skills, both Korean andEnglish (verbal, written and presentation)
Ability to work effectively in a dynamic, fast-paced environment with multiple stakeholders and competing priorities.
Guidelines
1. Applications are open to individuals without disqualifying factors for overseas travel. (For males, completion of military service or exemption is required.)
2. Preferential treatment will be given to individuals eligible for employment protection (e.g., war veterans, persons with disabilities) in accordance with relevant laws and regulations.
3. If discrepancies or false documents are found during the application and selection process, the hiring may be revoked.
4. Mercedes-Benz Korea conducts the hiring process in compliance with Article 7 of the Gender Equality in Employment Act.
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