Requisition ID: Work Area: Finance Expected Travel: 0 : 10
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best:run businesses that make the world run better and improve people's lives.
As you know, SAPs vision is to help the world run better and improve peoples lives.
As THE cloud company powered by SAP HANA(r), SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.
We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your intents, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, youre able to build your career. Its no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
The GFSS Ariba Network Operations team is looking for a Network Collections Analyst to facilitate day to day collections for the Supplier Membership Program of the Ariba Network. Through a single connection, the Ariba Network provides organizations with the capabilities they need to ensure seamless transactions, strengthen existing buyer:supplier relationships, find new business opportunities, and generate bottom:line savings:allowing them to realize true e:Commerce success. The Ariba Supplier Membership Program (SMP) is a very strategic aspect of the Ariba Network.
The Network Collections Analyst assists in the collection aspects of the Ariba Supplier Membership Program, including:
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Maintaining strong customer focus always
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Direct interaction with customers to drive the collection of outstanding receivables
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Effective problem solving of customer inquiries as it relates to payment of outstanding receivables
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All other duties as assigned
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Basic Minimum Qualifications:
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University studies (partial or complete)
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Intermediate Microsoft Office (specifically Excel, Outlook and Word)
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Strong English speaking capabilities : Additional language capabilities depending upon requirements
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Preferred Knowledge and Experience:
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Related collections, Finance or customer support experience
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Sales experience or experience interacting with customers
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Experience using a customer relationship management tool (CRM tool) : Knowledge of the procure to pay business process from purchase requisition to payment
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Competencies and Personal Attributes
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Attention to Detail Active Listening
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Oral and Written Communication
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Handling Objections
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Interpreting Information and Analysis
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Customer Focus
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Capability Positioning
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can
