Job Description - Program Manager_Software Quality (MER00030X0)
Description
Position: Program Manager-Software Quality – Body & Comfort Electronics Key Job Responsibilities: Strategic: Responsible for the Component and system Quality assurance in body comfort electronics domain of MB cars. Co-ordinate with project manager and Supplier partners to ensure the process compliance in the project thereby improving the product quality. Supports assigned in-house system/component development projects to achieve the target ASPICE capability level sets by management. Proactive engagement and good connect with different stakeholders for better collaboration and completion of planned quality assurance activities. Contribute towards continuous improvement by defining and deploying quality and process strategies and sharing the best practices across domains. Operational: Enhance Product Quality by defining and executing Quality Assurance strategy in accordance with organizational QMS and ASPICE standards. Manage, execute and track quality assurance activities according to the QA plan. Performing periodic Project maturity level assessment on EE release basis to identify the potential risks and deriving measures to mitigate the risks. Perform quality check on SW deliverables from Suppliers to ensure its correctness and completeness and deriving measures for the deviations. Establish configuration management plan and perform baseline check and configuration audit as per the release milestones. · Review work products & provide feedback to ensure they meet compliance expectations.
· Moderate code quality assessment and standard SW integration review with experts
· Conducting traceability workshop with suppliers to ensure the fulfilment of customer requirements.
· Perform/validate the supplier's ASPICE assessments.
· Performing Test Quality Audit to verify the consistency of test process and its results.
· Define , deploy and track relevant KPI's applicable to the projects
· Escalate serious non-conformances to Senior program manage and Project organisation.
· Review MSR of the team members and provide feedback.
· Perform Process Compliance checks and deploy best practices across projects.
· Lead cross-functional activities & collaborate with leadership team as needed
Basic Qualification: Bachelor's or master's degree in computer science/Electrical & Electronics/Information Technology
Skill Requirements: · 8 - 12 years of experience in Quality Management practices supporting embedded system projects
· Knowledge of Automotive SPICE and ISO 26262 or any other equivalent quality standard
· Excellent Leadership skills & Mentoring and coaching.
· Exposure in performing internal audits based on ISO standards.
· Experience in supplier management and stakeholder management
· Hands-on experience in reactive and preventive quality aspects.
· Knowledge of line and warranty complaints handling and problem-solving techniques
· Understanding of Software development lifecycle and methodologies
· Strong affinity for processes and process related work
· KPIs definitions and analysis experience
· Must possess the skills to work and take Q-initiatives or independently as assigned by Quality manager.
Additional Skills (nice to have): · Provisional ASPICE Assessor having practical assessment and process implementation experience.
· Certified internal auditor ISO/IATF16949 or ISO 26262
· Application of Statistical process methods for the defect reduction
· Agile practices and implementation in project
· Experience in digital tools like JIRA, confluence, SharePoint, and Minitab
Qualifications
Position: Program Manager-Software Quality – Body & Comfort Electronics Key Job Responsibilities: Strategic: Responsible for the Component and system Quality assurance in body comfort electronics domain of MB cars. Co-ordinate with project manager and Supplier partners to ensure the process compliance in the project thereby improving the product quality. Supports assigned in-house system/component development projects to achieve the target ASPICE capability level sets by management. Proactive engagement and good connect with different stakeholders for better collaboration and completion of planned quality assurance activities. Contribute towards continuous improvement by defining and deploying quality and process strategies and sharing the best practices across domains. Operational: Enhance Product Quality by defining and executing Quality Assurance strategy in accordance with organizational QMS and ASPICE standards. Manage, execute and track quality assurance activities according to the QA plan. Performing periodic Project maturity level assessment on EE release basis to identify the potential risks and deriving measures to mitigate the risks. Perform quality check on SW deliverables from Suppliers to ensure its correctness and completeness and deriving measures for the deviations. Establish configuration management plan and perform baseline check and configuration audit as per the release milestones. · Review work products & provide feedback to ensure they meet compliance expectations.
· Moderate code quality assessment and standard SW integration review with experts
· Conducting traceability workshop with suppliers to ensure the fulfilment of customer requirements.
· Perform/validate the supplier's ASPICE assessments.
· Performing Test Quality Audit to verify the consistency of test process and its results.
· Define , deploy and track relevant KPI's applicable to the projects
· Escalate serious non-conformances to Senior program manage and Project organisation.
· Review MSR of the team members and provide feedback.
· Perform Process Compliance checks and deploy best practices across projects.
· Lead cross-functional activities & collaborate with leadership team as needed
Basic Qualification: Bachelor's or master's degree in computer science/Electrical & Electronics/Information Technology
Skill Requirements: · 8 - 12 years of experience in Quality Management practices supporting embedded system projects
· Knowledge of Automotive SPICE and ISO 26262 or any other equivalent quality standard
· Excellent Leadership skills & Mentoring and coaching.
· Exposure in performing internal audits based on ISO standards.
· Experience in supplier management and stakeholder management
· Hands-on experience in reactive and preventive quality aspects.
· Knowledge of line and warranty complaints handling and problem-solving techniques
· Understanding of Software development lifecycle and methodologies
· Strong affinity for processes and process related work
· KPIs definitions and analysis experience
· Must possess the skills to work and take Q-initiatives or independently as assigned by Quality manager.
Additional Skills (nice to have): · Provisional ASPICE Assessor having practical assessment and process implementation experience.
· Certified internal auditor ISO/IATF16949 or ISO 26262
· Application of Statistical process methods for the defect reduction
· Agile practices and implementation in project
· Experience in digital tools like JIRA, confluence, SharePoint, and Minitab
Organization Organization Mercedes-Benz Research and Development India Private Limited Primary Location India-Karnataka-Bangalore Work Locations Mercedes-Benz Research & Development India, Embassy Crest 'Embassy Crest' Plot No 5, EPIP Zone, Phase 1, 560 066
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