You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Building lasting relationships is at the heart of our business–and that's exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, whilebeing backed by an iconic brand. Whether you're helping our customers get the most value from our range of innovative products and services, or collaborating internallyacross teams to deliver new solutions, your work can help us become an essential part ofour customers' lives. Find your place in sales on #TeamAmex.
How will you make an impact in this role?
Responsible for managing relationships with key merchant accounts within the Small Merchants portfolio. In this role will establish and build long-lasting relationships with these merchants through continued interface and dialogue regarding their business, business needs, and marketplace & industry challenges. Have to use strong consultative selling skills to increase Amex share, relevancy, and profitability, while having full acceptance. Also, will have responsibilities to maximize merchant Charge Volumes and new products development. This position will serve as a strong business partner by building merchant confidence and working with key decision makers within the account to increase their and Amex's profitability. Further, by working collaboratively with other people and groups within Amex to determine the best products and services for merchants and by linking these with Amex marketing capabilities, processing, MIS, Reconciliation, Disputes and fraud prevention tools, will provide high quality, complete solutions that help your merchants optimize all the benefits of Card acceptance. The account executive will also negotiate Plan N acceleration rates and best promotions in products for our issuers, and brand exposure achieving the best win at point of sales.
Besides, this role will lead, coordinate and measure results, conclusions and feedback from massive Spend stimulation campaigns (Opt in, Ahora12) in order to ensure profitability and promise delivery. This includes teamwork and alignment with internal teams (mkt, back office, business planning, TSC) and external teams (telesales, sales teams).
Qualifications:
Degree in Business Administration or finalizing this career or similar
Capabilities in Autonomy, Problem Solving and Decision Making.
English fully bilingual
Strong team leader and team player.
Must have strong negotiation skills, sales experience and logistic acumen.
Availability to work virtual 50% feet on the street
Excellent relationship management, consultative selling, and marketing skills and sales experience with a proven track record of successful results
Very strong and demonstrated ability to influence collaboratively and sell-in programs, services, or ideas despite resistance & obstacles presented.
Solid experience in developing & implementing innovative solutions to financial, operational, and other business problems, results oriented.
Ability to adapt quickly to changing internal and external business conditions
Deeply Competition knowledge and field expertise.
Demonstrated technical, financial and analytical skills to effectively develop business relationships at CEO and CFO levels.
Strategic, innovative and Creative thinking.
Highly developed interpersonal skills.
Must be able to manage work under pressure and effectively make business decisions.
Excellent oral / written communication & presentation skills.
Proficiency in PowerPoint and Excel. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
