At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives. We are currently looking for Project Coordinator – Learning Services to work with one of our biggest clients.
What you´ll do You´ll be in charge to provide day to day account management, billing, invoice, and other type of support services as needed to ensure customers/partners a high level of satisfaction
What do we value? People with initiative and responsibility, who have good diction and excellent treatment with the client. We will assess those who have a technical profile or related experience in the role.
Key Responsibilities: · Document and Analyze gaps in the customer/partner experience and coordinate with the learning technology platform team to address such gaps.
· Create value for Customers/Partners by partnering to define success and building a joint plan, be the problem solver and see through the resolution end to end
· Collaborate closely with other teams in order to drive success, in particular the learning technology team.
· Monitor content consumption and feature adoption, and report to Management on a regular basis.
Necessary skills and experience required: · BA/BS degree or equivalent.
· Excellent collaboration, detail-oriented, project management, problem solving, conflict resolution and communication skills
· Experience in Customer Success, Professional Services, or similar client facing role
· Understanding of the Training/Learning/Certification space. Comfort using data to track progress and gather insights.
· Able to translate business requirements into data or technological solutions.
· Excellent ability to work and thrive in a cross functional team environment
· Ability to work with minimal daily supervision and effectively manage time
· Excellent writing and communication skills in English
Why Cognizant? · A career in one of the largest and fastest growing IT services providers worldwide.
· Ongoing support and funding with training and development plans.
· Opportunity to work for leading global companies.
· Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
· A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.
Location: Full remote Buenos Aires, Argentina.
Shift: 9 a 18hs, Full Time.
Are you ready? Join our team!!
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