Sales Experience Associate - Mercedes-Benz Fort Worth Fort Worth, TX, USA Req #2356
Sunday, April 14, 2024
About Asbury Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Sales Experience Associate at Mercedes-Benz Fort Worth, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for a strong, energetic, people-focused Sales Experience Associate who will help us redefine the car-buying experience. Does this sound like you? Apply now! Company Benefits: Pay and Recognition: Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member's eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities The New Car Sales Experience Associate (SEA) will shadow and assist the Sales Experience Manager (SEM), while also learning the Park Place Sales Process (One Touch). The SEA will assist the SEM in the sales process by performing tasks essential to producing results, and ensuring an extraordinary client experience. The SEA will 'graduate' to the SEM position once the SEA's eligibility has been determined.
THE IDEAL CANDIDATE WILL; Learn and implements the Park Place Sales Process (One Touch) Learn and utilize Auto Alert to prospect for opportunities within SEM's client base Learn and conduct deliveries (including off-site deliveries) Learn and perform product presentations Maintain a thorough knowledge of the inventory Maintain a thorough knowledge of the product including: technical specifications, exterior color options, interior trim options, optional and standard equipment and competitive advantages. Pull cars from inventory Greet SEM's clients when necessary Assists with appraisal of trade-ins Get cars ready for deliveries (which includes taking cars to make ready/prep center, cleaning, and filling gas) Transport cars to offsite locations (including for dealer trades) Knows and understands the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction Knows and understands the Park Place Privacy and Information Security Policies, and adhere to all applicable requirements Attends weekly department meetings Other duties may be assigned JOB REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires "people" skills and a genuine desire to serve the client. A positive attitude and willingness to be a team member are essential to this position.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. Experience using Microsoft Office Suite. OTHER REQUIREMENTS Operator's Driver's License (must be insurable) Must pass a background check, drug screen, and driving record check. Skills – Communication, Stress tolerance, team player, accountability, result-oriented Flexibility with schedule PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to utilize manual dexterity as well as stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to drive and operate vehicle. IND2
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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