Requisition ID: Work Area: Customer Service and Support
Expected Travel: 0 : 10
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best:run businesses that make the world run better and improve people's lives.
Job Summary
The Seller Integrator supports connecting electronically integrated vendors into the Ariba Network through the term of the buyer enablement program. The Seller Integrator will project manage seller integration projects through 6 phases: Planning, Design, Development, Test, Deploy and Go Live. The Seller Integrator owns the success of the project and must ensure projects meet all key milestones and Go Live dates. Key tasks include coordinating buyer and supplier interactions, facilitating transaction testing and resolving related technical issues. Knowledge XML and EDI formats and data mapping of business documents between ERP systems is necessary to ensure successful integration. The Seller Integrator will demonstrate the ability to manage multiple projects and provide technical support as they grow their knowledgebase of Ariba tools and technology.
Duties and Responsibilities
Accountability
*Responsible for delivering seller integration projects to meet target Go Live date using project management methodology through 6 phases of the project: Planning, Design, Development, Test, Deploy and Go Live.
*Create professional external facing documentation for each project.
*Assist in resolving technical issues related to the transmission of cXML, EDI, or CSV documents on the Ariba Network, as well as issues related to syntax, structure, and validation against business rules.
*Educate clients on integration functionality and deployment processes.
*Responsible for providing weekly reports and status updates to the client.
*Expected to meet yearly target project goals assigned by Business Network Integration Leadership
Complexity
*Focus on supplier integration delivery for new and mature programs
*Ability to manage multiple mature buyer programs simultaneously.
Experience
* Basic understanding of procurement, invoice and payment processes.
*Actively working to gain industry knowledge.
*Working to gain knowledge of Ariba downstream product portfolio and catalog solutions and how they affect seller integration projects.
Communication
*Coordinate buyer and supplier relationships remotely via phone conference.
*Facilitate high quality presentations and trainings to both buyers and sellers.
*Delegates tasks and deliverables to appropriate Ariba or client resources to ensure successful and timely completion.
Qualifications
Basic Minimum Qualifications
*University degree or equivalent in IT, Supply Chain, System information
*Be able to host meetings and presentations in Spanish, Portuguese and English.
*Minimum of 2 years professional work experience in eCommerce
*Must be willing and able to travel 10 of the time
*Basic Knowledge of Microsoft Office Suite, with proficiency in Microsoft Excel
Preferred Experience
*Technical experience with a backend ERP system (Administration, Procurement, Integration services, etc.)
*Proven ability to multitask and pr
