Services Team Leader

3274162 Services Team Leader Oil & Gas Oilfield Services

GE Oil & Gas

Argentina

Essential Responsibilities

Responsible for the profitability and customer satisfaction for assigned contracts. Provide both service agreement, and time and material program management. Assist in sales campaigns for new contracts and proposals. Assure timely resolution of customer issues and customer satisfaction for assigned contracts. Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams. Function as liaison between internal organizations and customers for assigned contracts. Major contribution to the development of an operational year plan for own department activities of the team. Suggests improvements in products, processes and procedures. Works together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues. Targeted clients. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Role Summary/Purpose

All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews.

Qualifications/Requirements

Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).

Desired Characteristics

Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.

About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com

Career Level

Experienced

Function

Services

Primary City

Pico Truncado

Primary State/Province

Santa Cruz

Primary Country

Argentina

Postal Code

9015

Additional Cities

Pico Truncado

Relocation Assistance

No