Introduction At IBM, work is more than a job : its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems? If so, lets talk.
Your Role and Responsibilities
The Solution Manager spends time interacting with the internal/external client and other key stakeholders, as appropriate to the level of solutioning experience and skill, to understand the strategic priorities, business and technical requirements, issues and tactical problems,
to develop and articulate robust and innovative technical solutions. They present, review and modify the solution, with the internal/external client and key stakeholders, to meet deal requirements and to close the deal for IBM. They are part of the sales team to develop and build System Integration and Managed Services solutions for clients. They lead cross:geography, cross line of business teams of subject:matter experts. They leverage the full breadth of services, labor, assets, and software products to develop complex, multi:year solutions and optimized cost cases that meet client requirements and needs considering the clients base case and IBMs profitability. A Solution Manager owns the definition of services solutions, within their job role scope, fills a critical role in the overall success of the engagement pursuit and is the primary source of IBM solution design and development around the world. They work in conjunction with the larger pursuit team (Sales, TSM, HR, C and N;, Delivery, Pricing, Risk, etc.) to deliver a winning solution.
Required Technical and Professional Expertise
: strong experience in consulting and leadership, including a proven ability to define and shape solutions for customers
: experience leading solutions on proposals and responses for new business, as well as complex multi:year / high value and cost transformation programs
: experience in the ability to articulate the specific industry and transformation challenges presented by cloud and application modernization
: Financial background on technical solutions
: Previous Project or Program Management experience
: Experiences working on engagements, projects, or transitions
: Performed work as SME, preferably in team lead role
: Working Knowledge of the tools : processes : and delivery model used by Offerings and Custom services
: Comfortable communicating IBM capabilities to all levels of customers
: Ability and committed to work in an unpredictable schedule often requiring long hours, weekends and very tight timeframes
Preferred Technical And Professional Expertise
: Committed and available through out the engagement life cycle of a deal supporting the Client Tech Seller and during negotiation phase till the contract is signed
: IT Service Management concepts and principles
: Public, Private and Hybrid Cloud Architectures
: Architectural Thinking. Documentation skills. Knowledgeable in the Solution Design Method.
: MS Excel, Word and PowerPoint skills are also required for the development of key deliverables Excellent communication and presentation skills
: Excellent problem solving and analytical skills
: Financial and Project Management skills
: Ability to multi:task and prioritize work
: Application of recognized architectural methods
: Ability to understand complex architectures and embedded systems
: Ability to solve, sizing and costing all elements of IT services
: Ability to work an unpredictable schedule and very tight timeframes
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end:to:end IT and technology support services, supported by an unmatched global delivery network. Its a unique blend of bold new ideas and client:first thinking. If you can restlessl
