Viewer Experience & Retention, Analytics Assistant

Job Summary: BUILD SOMETHING BIGGER THAN YOURSELF The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.How you will contribute to our magical experience?: The role of Assistant, VX & Retention Analytics will collaborate with the VX team translating the viewers experience into reports and insights that help understand their needs as well as finding solutions for them. This position will also support Retention, Commerce & Product Analytics teams in creating insights through data extraction and analysis in different projects.The right person for this role is passionate about understanding viewers' voice and streaming business, proactive and with an analytical mindset, eager to take their first steps with data.The VX & Retention Analytics Assistant will be responsible for:Working with the VX Team, providing information and insights that helps explain viewer's experience and find improvement opportunities.Support Retention, Commerce & Product Analytics teams extracting data, creating KPIs and developing high quality insights. Build own benchmarks for KPI´s monitoring, expectations alignments and results analysis.Detect risks and flaws to drive solutions, and leverage opportunities to grow.What we need from you to be part of this story:Advance studies or graduate in Industrial Engineer, Business Administration, or similar careers.1 year of experience working in similar positions.Skills using SQL tools is desired (Microsoft SQL, Snowflake or similar)Familiarity with data exploration and data visualization tools is desired (Looker, Power BI, Tableau, or similar)Experience with statistical programming languages is desired (Python or R)Advanced level of EnglishAdditional Information: At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.