We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn.People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.Siemens Global Business Services (GBS) is looking for someone to conduct our Customer Relationship Management (CRM) activities within the Siemens GBS Purchase to Pay (P2P) Business Line.This business line includes services related to both procurement and accounts payable. CRM supports P2P services cross-functionally.This position requires a customer-centric person,who pursues service growth opportunities and supports the service lines to increase their market share.Our successful candidate demonstrates a strong customer focus and ensures internal and external customers' needs are being met and exceeded where possible.Our highly collaborative candidate is strongly motivated to proactively engage with colleagues from the different P2P service lines as well as with customers to understand their requirements.This position will be based out of Argentina with the flexibility to work remotely from a home office. You'll make a difference by :- Drive sales growth. Monitor and strive for the achievement of growth targets.- Coordinate sales activities and campaigns.- Guarantee fulfillment of targets. Report milestones and key performance indicators to P2P management.- Perform analysis on customer data to identify white spots and increase market share.- Maintain positive relationships with Customers and identify Customer needs / requirements.- Manage customer interactions and communications.Conduct and support customer meetings and reports.- Develop relationships with existing and new customers.- Implement customer engagement initiatives.- Support proposal and SLA (Service Level Agreements) generation.- Support measures for Customer Satisfaction improvement. Monitor customer satisfaction.- Collaborate with cross-functional teams to fulfill customer requirements.- Identify market trends / shared services trends to stay best in class .- Support innovation process for new products / services offered.Basic Qualifications :- BS / BA in Marketing, Communications, Business Administration, Sales, Engineering.- English proficiencyPreferred Qualifications :- P2P / Sales expertise preferred.- Advanced Degree preferred- Shared services expertise preferred.- Understanding of Siemens Business structures preferred- Excellent communication and interpersonal skills- Capability to effectively manage deadlines / time, and prioritization, in a fast-paced environment.- Ability to listen, support, and collaborate with other team members
